



Ceramic Mug
The minimum product order is over 3 items.
About
Start your day right with this sturdy ceramic mug, perfect for coffee lovers and tea enthusiasts alike. It holds just the right amount of your favorite drink and features a smooth, glossy finish that feels great in hand. Microwave and dishwasher safe — built to be your daily favorite whether at home or the office.
File guide
Print Files
Accepted Formatss: .PNG (with transparent background – recommended) .PDF, .AI, .SVG, .EPS .JPG (only if transparency is not required) Size & Resolution: 300 DPI (dots per inch) – for sharp and clean prints Recommended minimum size: 3500 × 3500 px (~30 × 30 cm) Color mode: CMYK (preferred) or RGB
Embroidery Files
Accepted Formats: .DST, .PES, .EXP, .JEF, .HUS – (ready-to-stitch embroidery files) .AI, .SVG, .PDF, .PNG – (for estimating and digitizing) Size & Detail Guidelines: Max embroidery area: up to 30 × 30 cm (depends on garment/product) Minimum line thickness: 1.2 mm Minimum text size: 6–7 mm height
Shipping & Returns
We want you to be happy with your purchase. If you're not satisfied, you can request a return within 14 days of receiving your order; items must be unused, unwashed, and in their original condition, custom or personalized products (e.g. with custom print or embroidery) are non-refundable, unless faulty. To initiate a return: Please contact us at [your email] with your order number and reason for return. We'll guide you through the process. Return shipping costs are the responsibility of the customer unless the item is damaged or incorrect.